234
Reviews
87 %
boekt nogmaals
Prijs/Kwaliteit 7.6
75% Complete
Ambiance 8.7
86% Complete
Service 8.6
86% Complete
  • geverifieerd
    Excellent haircut, but service was rushed and rough. My hair was handled roughly and pulled about during the cut and blowdry. Please note - I never usually feel like this. A big part of the reason was likely that in their eyes I was 15 minutes late - they had my appointment booked in for 345pm although I had booked it in for 4pm (and this was the time on my text and email confirmation as well), so they had someone booked in very soon after me. After the cut was finished, I said, "Can I give you some feedback? The cut looks great, but it felt really rough to me. I know you were in a rush and that wasn't your fault, but it was also not my fault that the booking was in your system 15m early." (Note, I almost never speak up about this kind of thing. In fact I am known to walk out of a salon with a style I don't like just because I'm too embarrassed to say I don't like it.) I was just feeling really pretty stressed out about how I had been treated from the moment I walked into the salon - with a greeting that "Oh, you're late, I don't know if we can fit you in".) And she said "Oh, I'm just a fast cutter" and "You have Asian hair, so it's harder to handle" and "Sorry, we couldn't do anything about that." Excuse me? I've had many, many haircuts and never felt so pulled about. She even glared at me as I paid. To be fair, she then gave me quite a big discount as didn't charge me for styling (which I think is right as I repeatedly said they didn't have to style me since they were in a rush with my so-called '15 min late arrival'). All in all I came away feeling really stressed out by both the haircut and the interaction with my hairdresser. I know it's not a big deal... and it's just a haircut - and it was a really good one, and she gave me a discount in the end - but when it's one of the few hours you have to sit and be quiet and pampered a little, it's disappointing. And the reaction to my feedback was pretty unprofessional. Again, I so rarely post this kind of feedback - usually I'm always "this is great! You're great!!" but this time I had to say something and my main message here for my hairdresser and for this Aveda salon in general is that how you listen to a customer's feedback is so important, and can turn a bad experience into a positive one.
    Prijs/Kwaliteit
    70% Complete
    7.0
    Ambiance
    70% Complete
    7.0
    Service
    40% Complete
    4.0
    60
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    Staff was delightful. Thanks for a relaxing day.
    Prijs/Kwaliteit
    90% Complete
    9.0
    Ambiance
    100% Complete
    10
    Service
    90% Complete
    9.0
    93
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    Hoge service tegen een stevige prijs, maar dan krijg je ook wat: haar is zeer goed geknipt. Veel info over de producten zonder pushy te zijn.. komt wel erg commercieel over wat ik dan weer moeilijk te rijmen vind met het ayurvedische gedeelte.. al met al een fijne ervaring: lekkere thee ook :-)
    Prijs/Kwaliteit
    80% Complete
    8.0
    Ambiance
    70% Complete
    7.0
    Service
    90% Complete
    9.0
    80
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    Prima ontvangst. Prachtige locatie. Goed begin met ontspannende massage. Wendy gaf professioneel advies, luisterde naar mijn wensen en heeft vervolgens een perfecte coup geknipt. Zeer tevreden over de behandeling en service.
    Prijs/Kwaliteit
    70% Complete
    7.0
    Ambiance
    70% Complete
    7.0
    Service
    70% Complete
    7.0
    70
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    I'd only suggest this survey also in English. I can only figure out some of the things on it. Great experience overall.
    Prijs/Kwaliteit
    100% Complete
    10
    Ambiance
    100% Complete
    10
    Service
    100% Complete
    10
    10
  • geverifieerd
    Het is een waanzinnig mooie salon met een goede vibe, maar volgens is het meer een salon voor manicure/pedicure en kapper. Maar wat betreft massage's zijn ze absoluut geen topper. En is prijskwaliteit onder de maat. Had er meer van verwacht.
    Prijs/Kwaliteit
    30% Complete
    3.0
    Ambiance
    70% Complete
    7.0
    Service
    70% Complete
    7.0
    57
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    Good pedicure service! Would definitely go back.
    Prijs/Kwaliteit
    100% Complete
    10
    Ambiance
    80% Complete
    8.0
    Service
    90% Complete
    9.0
    90
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    Goede behandeling. Ben heel tevreden. Helaas is prijs aan de hoge kant. Vandaar dat er bijna alleen expats komen. Gebouw is mooi, maar nogal steriel. Weinig sfeer. Weinig reuring. Pedicure was serieus en kundig. Zou wel graag weer terug komen.
    Prijs/Kwaliteit
    70% Complete
    7.0
    Ambiance
    80% Complete
    8.0
    Service
    80% Complete
    8.0
    77
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    hartelijk welkom door medewerksters. Heerlijke plek om even tot rust te komen. Ben zeker van plan om eens een gezichts-behandeling te komen 'halen'
    Prijs/Kwaliteit
    80% Complete
    8.0
    Ambiance
    80% Complete
    8.0
    Service
    90% Complete
    9.0
    83
  • geverifieerd
    boekt de volgende keer weer bij Aveda The Hague Hair & Cityspa
    Very friendly and helpful staff. Will definitely go back!
    Prijs/Kwaliteit
    80% Complete
    8.0
    Ambiance
    80% Complete
    8.0
    Service
    90% Complete
    9.0
    83