I had a terrible experience. I went in for an underarm wax. I was first greeted in a not-so-friendly way, with them basically asking me "what do you want?" In relation to the waxing itself, the wax was too hot when she put it on. Then she proceeded to ripping a patch of my skin off. The worst part was probably the fact that she made no recognition/reaction to ripping my skin off. I only found out when I got home and had a look in the mirror. She also continued to wax my underarm over and over again without break, causing extreme pain. I'm not sure if she even knew how to properly wax, as she was not pulling the strip as close to the skin as possible, and at times changing the direction of waxing. In short, never ever go to Glamazone for waxing.