I came to Nina for eyebrow design. She took extra time and care to understand what I wanted before we started. She is very talented, gentle and careful, and has an eye for detail. I felt that my eyebrows were in safe hands as I could see her carefully considering the decision to pluck even a single hair. Not a single precious eyebrow hair was wasted! :D The only downside was the chair since it was a bit uncomfortable to sit upright the whole time (hence the 9 for Ambiance.) Overall, I am very happy with the results and will definitely visit Nina again.