{"id":3885,"date":"2025-09-25T07:37:50","date_gmt":"2025-09-25T07:37:50","guid":{"rendered":"https:\/\/www.treatwell.nl/en/partners\/?page_id=3885"},"modified":"2025-09-25T07:37:50","modified_gmt":"2025-09-25T07:37:50","slug":"treatwell-security","status":"publish","type":"page","link":"https:\/\/www.treatwell.nl/en/partners\/treatwell-security\/","title":{"rendered":"10 Ways To Keep Your Salon Safe From Scams"},"content":{"rendered":"\n<p>Online scams are on the rise. Hackers go after businesses that are big enough \u2014 and where money can be made. Because <strong>Treatwell is the number one beauty &amp; wellness marketplace in Europe<\/strong>, we\u2019ve become an appealing target for them.<\/p>\n\n\n\n<p>We want you to know that our <strong>platform itself is highly secure<\/strong>. We have a <strong>dedicated team working<\/strong> to keep Treatwell protected and to prevent attacks directly on our systems.<\/p>\n\n\n\n<p>However, when attackers cannot breach our defenses, they switch strategies: they target <strong>you<\/strong> with fake emails, phone calls, or texts to trick you into giving away your login details.&nbsp;<\/p>\n\n\n\n<p>Their goal is usually to break into partner accounts and change the <strong>bank details (IBAN, SWIFT)<\/strong> we use to pay you. If they succeed, your revenue could be redirected to them instead of your salon.<\/p>\n\n\n\n<p>But that\u2019s not all: sometimes scammers pretend to be Treatwell in order to <strong>sell fake products<\/strong> or even trick you into <strong>signing fraudulent contracts<\/strong>.<\/p>\n\n\n\n<p>The risk is real, and it can have a direct financial impact.<\/p>\n\n\n\n<p>That\u2019s why your awareness and caution is&nbsp; so important.<\/p>\n\n\n\n<p>This guide will show you exactly how to protect yourself.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How you can protect yourself<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Understand phishin<\/strong>g<\/h3>\n\n\n\n<p>Most scams start with a fake email, SMS, or even phone call. This is called <strong>phishing<\/strong> (it sounds like \u201cfishing\u201d) because the attacker is \u201cfishing\u201d for your sensitive information. They\u2019ll pretend to be Treatwell, or another trusted company, and try to trick you into sharing your login details, clicking on a link, or opening an attachment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Always check the sender<\/strong><\/h3>\n\n\n\n<p>All real Treatwell emails come from our verified domains. These always end in <strong>@treatwell.com, @treatwell.co.uk, @treatwell.nl OR @treatwell.net<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Safe: partners@<strong class=\"text-tw-green\">treatwell.com<\/strong>, partnerchat@<strong class=\"text-tw-green\">treatwell.nl<\/strong><\/li>\n\n\n\n<li>Unsafe: support@<strong class=\"text-red-500\">treatwell-info.com<\/strong>, partners@<strong class=\"text-red-500\">treatwel-secure.org<\/strong>, <strong class=\"text-red-500\">treatwell@gmail.com<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Pay close attention to what comes <strong>after the @ sign<\/strong> \u2014 that\u2019s where scammers often try to sneak in changes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/sender-uk.png\" alt=\"\" class=\"wp-image-3886\" srcset=\"https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/sender-uk.png 1024w, https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/sender-uk-300x300.png 300w, https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/sender-uk-150x150.png 150w, https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/sender-uk-768x768.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Look closely at the link<\/strong><\/h3>\n\n\n\n<p>Before clicking a link, hover over it (desktop) or press and hold (mobile) to check where it leads.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Safe: <strong class=\"text-tw-green\">connect.treatwell.com<\/strong>, <strong class=\"text-tw-green\">partners.treatwell.nl<\/strong><\/li>\n\n\n\n<li>Unsafe: <strong class=\"text-red-500\">buy-treatwell.com<\/strong>, <strong class=\"text-red-500\">treatwell-secure.net<\/strong>, <strong class=\"text-red-500\">www.myschoolwebsite.com\/treatwell<\/strong><\/li>\n<\/ul>\n\n\n\n<p>If the link looks suspicious, don\u2019t click.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/link-nl-1024x683.png\" alt=\"\" class=\"wp-image-3887\" srcset=\"https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/link-nl-1024x683.png 1024w, https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/link-nl-300x200.png 300w, https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/link-nl-768x512.png 768w, https:\/\/www.treatwell.nl/en/partners\/wp-content\/uploads\/sites\/7\/2025\/09\/link-nl.png 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Never share your password<\/strong><\/h3>\n\n\n\n<p>Treatwell will <strong>never<\/strong> ask you for your password over email, phone, or chat. If someone asks, it\u2019s a scam \u2014 hang up or delete the message.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Use a strong, unique password<\/strong><\/h3>\n\n\n\n<p>Your password is your first line of defense.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a mix of letters, numbers, and symbols.<\/li>\n\n\n\n<li><strong>Never reuse your Treatwell password on other websites.<\/strong> Every day, websites around the world \u2014 even large, well-known ones \u2014 are hacked, and their user databases (including passwords) are stolen. If you used the same password for Treatwell and, for example, your kids\u2019 school website, hackers can take the stolen password from the school site and try it on Treatwell. This method is called \u201ccredential stuffing,\u201d and it\u2019s one of the most common ways accounts get hacked.<\/li>\n\n\n\n<li>Change your password regularly, especially if you suspect something might have been compromised.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Be careful with bank details<\/strong><\/h3>\n\n\n\n<p>If anyone contacts you asking to confirm or change your IBAN\/SWIFT, always double-check with us through official Treatwell support. Hackers aim to redirect payments \u2014 don\u2019t give them the chance. You will get an email from Treatwell if bank account details are changed, please look out for it and act immediately if it was not you that changed it.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Watch out for \u201cfake Treatwell\u201d offers<\/strong><\/h3>\n\n\n\n<p>Scammers may also pretend to be from Treatwell to <strong>sell you products<\/strong> or ask you to <strong>sign contracts<\/strong>. If you\u2019re unsure about any offer or document, contact us before taking action.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Trust your instinct<\/strong><\/h3>\n\n\n\n<p>If something feels odd \u2014 maybe the tone of the email, urgency in the message, or a strange link \u2014 stop and check with us. It is always better to be safe.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Stay cautious on phone calls<\/strong><\/h3>\n\n\n\n<p>Scammers may also try to call you, pretending to be from Treatwell. Remember:<\/p>\n\n\n\n<p>We will never ask for your password over the phone, email, or chat.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you are ever in doubt about whether you are really speaking with a Treatwell representative, you can ask the caller to <strong>send you a confirmation email from an official Treatwell address, that always ends with @treatwell.(country code)<\/strong>. Such as: @treatwell.com \/ @treatwell.nl.<\/li>\n\n\n\n<li>A real Treatwell sales rep or customer support agent will always be happy to do this so you can verify their identity before continuing the conversation.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Manage your team\u2019s access rights<\/strong><\/h3>\n\n\n\n<p>In addition to protecting your login details, make sure that each team member has the right permissions for their role in your agenda.&nbsp;By regularly reviewing and updating team access, you reduce the risk of errors and keep your business safer. <a href=\"https:\/\/partnercare.treatwell.com\/s\/?language=en-GB&amp;view=article&amp;path=your-team%2FTeam-members-permissions-and-what-they-mean\" target=\"_blank\" rel=\"noreferrer noopener\">In this article<\/a> you can learn more about team permissions and how you can update them.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online scams are on the rise. Hackers go after businesses that are big enough \u2014 and where money can be made. Because Treatwell is the number one beauty &amp; wellness marketplace in Europe, we\u2019ve become an appealing target for them. We want you to know that our platform itself is highly secure. We have a [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":3886,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/blog-page.php","meta":{"_acf_changed":true,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"class_list":["post-3885","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Ways To Keep Your Salon Safe From Scams - Treatwell Business<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.treatwell.nl/en/partners\/treatwell-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Ways To Keep Your Salon Safe From Scams - Treatwell Business\" \/>\n<meta property=\"og:description\" content=\"Online scams are on the rise. 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