Hien Beauty Reviews
Palembangweg 170
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132 reviews
Heerlijke voetmassage
Treatment by Hien Beauty
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The salon itself doesn't look like on the picture anymore. There are more boxes of stuff everywhere, it looks more like storage /shop then salon. Did not feel very relaxing. The treatment was fine, just shorter then was stated (quite short massage) and it's a bit old school pedicure with the soaking in water. It looks nice now, very nice gellak nails. For regular quick pedi is alright (if you prefer vet one), but not if you want to enjoy and relax.
Treatment by Hien Beauty
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Last Saturday I got brow lift treatment, it was really good. Hien gave honest advise and listened to what I wanted. She took time to have a top result. I was very happy so the next day I came back for facial and massage. It was also good and relaxing. Hygiene is her priority too. See you next time Hien!
I went for a BIAB treatment and paid a good amount of money for a manicure and the BIAB treatment itself. The owner was quite pleased to find out that I have a big following on Instagram and hoped for free advertisement, which I was happy to provide. Unfortunately, my nails were very uneven. In fairness, I had very damaged and thin nails after acrylic from another salon, however, I was very surprised to see how bumby my nails were after the BIAB treatment. At first, I thought it's normal, later I learned from other nail technicians that it was not. I contacted Hien to have another appointment to have them fixed. She was happy to provide.
Here is where things went south. She apparently thought she would only file them off and had only booked 30 min and was in an rush because another customer was on the way. While filing she broke 2 for my natural nails and was surprised to see that the nails started lifting after less than 10 days. She was very rough. When I told her, she communicated she would fix them she started yelling at me and pulling my hands quite violently. I refused to continue the treatment and left the salon quite stunned by her behavior.
I have the following to actually get her a bad reputation but opted otherwise. However, I can't let this go without writing a review. I told her I expected an apology which she never provided. I understand bad days, but this was beyond the imaginable treatment a customer deserves. If you choose to go here, make sure to communicate clearly that you want your nails to be even and better opt for something else but BIAB.
Last but not least, she paid me the BIAB treatment back. The bitter feeling still remained. I simply didn't expect to be yelled at like that simply for stating that this wasn't what we agreed on.
Great academy!
I made the right decision to take pedicure & manicure lessons here!
I never have any experience before but Hien gave me full attention as well as lots of advices. Love this positive energy given by Hien.
Thank you very much. 👏
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