Booking a massage turned into a frustrating experience. A payment system glitch caused an accidental double-booking, which I didn't notice amid busy emails. Staff responded sceptically when I explained the mix-up, refusing to refund the second booking. Despite offering a rescheduling option that didn't work for my travel plans, Felt undervalued and disappointed. Their complaint management was inflexible, falling far short of the expected service standard for a reputable establishment.
Treatment by Florence•Relaxing Massage
Fanis•about 1 year ago
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Weer een fijne ervaring en perfecte wenkbrauwen
Treatment by Florence•Henna Brows
Lisa•about 1 year ago
Florence en haar medewerker waren zeer professioneel, respectvol en aardig. Heel fijn!
Treatment by Florence•Couples Massage
Bianca•about 1 year ago
Super fijne eerste ervaring met een professionele massage!
Treatment by Florence•
Relaxing MassageShow all…
Lucie•about 1 year ago
Fijne sfeer. Heerlijke behandeling. Werd af en toe afgeleid door de geluiden op de gang. Maar over het algemeen een dikke 8/10