Appointment never happened. After a needing to make multiple changes to the appointment, the stylist called 1 hour before my appointment to say she couldn't perform the service I wanted done. Since I do not live in Amsterdam, it would have been nice to know that the day before. It seems odd that the salon would assign me the one hairdresser that could not do box braids. Fortunately, I found a walk in place. My trip would have been wasted otherwise.