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Get in touch


How can we help? We're a Marketplace for salons and spas, and ready to help with your online booking.

For information on recently made or upcoming appointments, go to your account or register if you haven't yet.

If you need to know more about managing an appointment, or find out what we do (Treatwell, that is), head to the Customer Help Centre.

If not, just reach out to our customer care team:

  • Write to us -
  • You can also call us between 8:30 - 19:00 Monday to Friday and 9:00 - 18:00 on Saturdays on020-7900190


If you have a complaint about a service you have purchased via our website and you are unable to resolve this dispute by contacting our customer care team or the partner directly, you may submit a claim via the EU's Online Dispute Resolution (ODR) platform managed by the European Commission available here: Please note that this system is only available for complaints about online purchases.


If you own or run a salon or spa and you’d like to become a Treatwell Partner, we’d love to hear from you. Fill in this form and a member of our team will get in touch.

If you're already onboard and need to get in touch, write to us on or give us a call on 020-7900190.


Want to join the team? Check out our jobs page – we’re always looking for talented people to come on board.


We’re always looking for exciting new collaborations – if you’re an advertiser and you’d like to work with us, we’d be keen to find out more. Contact us at to talk things through.


If you are a journalist who wants to tell the world about the wonders Treatwell, please email


If you would like to tell us about an alleged infringement of your intellectual property right(s) on this website, please contact us at: